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January 2013

Marketing Agency of the Month:
24th annual Rough Notes Marketing Agency of the Year candidates
Who will be the 2012 Agency of the Year?

Specialty Lines Markets:
Transportation in transition
Specialists help truckers deal with cost pressures, regulation and legal trends.

Failure to embrace the Internet can hurt you.

Benefits Agency:
Integration of broad services fuels growth
Benefits business totals 40% of revenues for North Carolina's largest private P-C firm.

Environmental growth opportunities
Well-prepared agents have a wide-open market to serve expanding client needs.

Other Feature Stories:
More than $11 trillion at risk

ART market overview: Post Hurricane Sandy
Property loss trends provide new reasons to seriously confront climate change.

Ross Insurance Agency named Astonish Results 2012 e-Marketing Agency of the Year
Agency's digital marketing initiative boosts engagement and business.

Increasing influence of CAT bonds
There is plenty of room for growth and Sandy provides the impetus.

ILA of Boston—125 years of service to the industry
Insurance Library Association of Boston provides a wealth of
historical and practical resources.

Tech company CFOs look beyond numbers
Travelers provides insight into risks in the technology sector.


Winning Strategies—What's it all about: Winning or making money?
By Roger Sitkins

Risk Managers' Forum—The importance of a risk register in risk management
By Robert E. Higgins, CIC, CRM

Managing Mobility—The art of securing mobile devices
By Troy Gilln

Management by Coaching—Are past successes limiting your future?
By Kimberly Paterson, CEC

Risk Management—Rules of the road: ISO changes truckers coverage
By Donald S. Malecki, CPCU

The Innovative Workplace—Meeting today's workplace challenges head-on
By Don Phin

Agency Financial Management—Growing pains: The risks and rewards of change
By Rick Dennen


Court Decisions
Centuries of Rough Notes (Flipbook)
Rough Notes Staff




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