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February 2013

Marketing Agency of the Month:
Sticking to their vision
Covina, California, agency grows by following the Golden Rule.

Specialty Lines Markets:
Starting to come back?
Opportunities exist as construction firms experience an ever-so-modest rebound.

Balancing act: Security vs. ease of use
The consumerization of IT requires a well-thought-out BYOD policy..

Benefits Agency:
Ahead of the curve
Vermont agency prepares itself and its clients for new federal
health care reform regulations.

A role for agents in a competitive contract surety market

Losses are growing, but competition remains a factor in keeping rates down.

Voluntary Benefits Special Report

Voluntary Benefits: Ten things brokers do right—and ten they do wrong
Providers offer advice for capitalizing on growing opportunities

The business case for better health management programs
IBI offers tools to identify causes and solutions for presenteeism

Life insurance: Filling gaps in knowledge and coverage
How agents can help consumers overcome under-protection

Captive Insurance Companies Association (CICA) Special Section

CICA 2013 International Conference overview
March meeting will provide a mixture of captive education and networking

Collateral trust provides numerous benefits
Well established among captives, the use of trusts is spreading

CICA heads towards “new horizons”
Conference provides education and networking aplenty

Other Feature Stories:
ERISA Bonding: Not as easy as it looks
Separating ERISA bonds from fiduciary liability insurance.

Congratulations to Gillis, Ellis & Baker, Inc.
2012 Marketing Agency of the Year.

Captive concerns
Rapid expansion of captive domiciles can strain supply of qualified regulators..

Peach State Partners: Georgia agencies build a winning team
Georgia Agency Partners has a proud history and a sunny future.


Public Policy Analysis & Opinion—Whose side are you on?
By Kevin P. Hennosy

Internet Marketing—Your social media strategy
By Adam DeGraide

Winning Strategies—Creating a culture of leadership
By Roger Sitkins

Strengthening the Front Line—Professional impressions—Everyday practices
are critical to success

By Emily Huling, CIC, CMC

Benefits Business—The voluntary market in the era of PPACA
By Len Strazewski

ISO Products Perspective—An agent's primer for data breaches
By Shawn E. Dougherty

Social Media Forum—Keep it local and targeted
By Tom Wetzel

Agency Financial Management—Grow your agency with great people
By Rick Dennen

Benefits Products & Services—Building ties to a multicultural market
By Thomas A. McCoy, CLU

Customer Service Focus—Placing the needs of the customer first
By Miranda Wheeler, CISR

Enterprise Risk Management—ARM revisions reflect growing use of ERM
By Michael J. Moody, MBA, ARM


Court Decisions
Centuries of Rough Notes (Flipbook)
Rough Notes Staff




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