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JULY 2006
FEATURES
Cover Story:
Rara avis
Les Breedlove was inspired at a young age to be an insurance agent.
Technology:
The better way
This Florida agency’s use of technology enables it to respond no matter which way—or how hard—the wind blows.
Marketing:
Keeping up with contractors
Regional agency’s expertise in construction and other contractors includes workers comp loss control.
Other Feature Stories:
Reinsurance weather report
The good, the bad and the ugly.
Heading for the hill
Independent agents take their issues to Capitol Hill.
What lies ahead
A blue ribbon panel eyes the future of the independent agency system.
The umbrella/excess liability market
With less than half of the small commercial market carrying umbrella coverage, agents have lots of prospects.
Medical costs drive comp results
NCCI study finds comp pays 171% of group health costs for similar injuries/illnesses.
The view from Vermont
The state hits 25 years of captives.
“25 Years and Beyond”
VCIA conference celebrates a quarter century of captive regulation.
ICCIE is hot
Program attracts students from around the world.
Flexibility and commonsense underwriting
Merchants Bonding is a hit with agents writing surety.
A wealth of information
Program administrators’ Web site helps independent agents find coverage.
Insurer outsourcing: pros and cons
White paper explores business strategies and legal risks.
COLUMNS
Risk Managers’ Forum—Stewardship reports
By Roger C. Wade, ACAS, MAAA, and Marilyn B. Wade, CRM, ARM
Coverage Concerns—Building codes
By Roy C. McCormick
To The Point—None for the road
By Emanuel Levy
Agency-Insurer Productivity—Success is price-less
By Scott M. Primiano
Winning Strategies—Debunking sales myths
By Roger Sitkins
Customer Service Focus—Advice and expertise build lasting relationships
By Donna Glover, CIC, CISR
Public Policy Analysis & Opinion—Join the regulators and see the world
By Kevin P. Hennosy
Benefits Business—An - ti - ci - pa - tion
By Len Strazewski
ADVERTISERS INDEX
DEPARTMENTS
Court Decisions
PF&M at a Glance
Rough Notes Staff
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