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August 2012
FEATURES

Marketing Agency of the Month:
Taking the extra time
At Litwin Castle, automation efficiency allows more time for relationship building.

Specialty Lines Markets:
Events gone awry
The cost of canceling that event may be higher than your customers realize.

Technology:
A differentiator
Help your personal lines clients keep track of their possessions and important information.

Benefits Agency:
Poised for growth
Improving South Florida economy spurs client interest in benefits.

Marketing:
Helping management address liability exposures
D&O for public, private and nonprofit companies covers a multitude of risks.

Other Feature Stories:
Applied Systems acquires Canada's Compu-Quote Inc.
Acquisition is part of a multi-pronged strategy in Canada.

Succession planning
The best time to start linking your agency to the future is now.

Protecting against food-borne exposures
Loss of income, plus liability, recall, & reputation restoration costs can cripple a business.

D&O market is riddled with opportunities
Small and middle market companies are largely uncovered.

Specialists add value to aviation market
Private aircraft insurance market remains soft.

Protecting public entities
Glatfelter Public Practice delivers solutions for municipalities, schools, and water districts.

 

COLUMNS
Risk Management—Waivers of immunity and workers comp
The role of the producer
By Donald S. Malecki, CPCU

Benefits Products & Services—My pharmacist, my coach
Personal advice that comes with wellness programs is becoming more sensitive to individual needs
By  Len Strazewski

Winning Strategies—How the best producers get better
Think like an owner, not an employee
By Roger Sitkins

Digital Marketing—What's in a blog?
Get your entire staff involved in creating blog entries
By Nick Weaver

Enterprise Risk Management—Change in perspective is required
Web-based World Risk Day forum discusses "taking smarter risks"
By Michael J. Moody, MBA, ARM

Strengthening the Front Line—Take charge of your career
Assess your capabilities; then implement a measurable plan toward achieving your goals
By Emily Huling, CIC, CMC

Public Policy Analysis & Opinion—But they are Napoleon!
The NAIC continues efforts toward world domination
By Kevin P. Hennosy

Customer Service Focus—The effects of leadership
Encouragement trumps intimidation
By Julie Douglas

Beyond Insurance—Discover your natural strengths
Finding your Unique Ability
By F. Scott Addis, CPCU, CRA

Management by Coaching—Getting out of our own way
Why we self-sabotage & how to stop
By Kimberly Paterson, CEC

 

DEPARTMENTS
Court Decisions
Centuries of Rough Notes (Flip Book)
Rough Notes Staff
Reprints

ADVERTISERS INDEX & PRODUCTS PAGE (Flip Book)

 

 

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