September 2013 Rough Notes magazine
Marketing Agency of the Month:
Building relationships "from the heart"
Desire to "partner" with clients leads Jeff and Maureen to strike out on their own.
Avoiding the crosshairs
Travelers' new cyber insurance product helps bullet-proof small businesses.
Flattening the cost curve
Indiana agency offers employers more control over their benefits costs.
Renewable energy: Big risks, smart solutions
PER se, a unit of Ryan Specialty Group, brings skill and savvy to this challenging market.
Other Feature Stories:
Immigration reform has ramifications for agents
Legislation could broaden the market for auto, HO and other products.
Raising the level of claims performance
Sedgwick takes proactive, outcomesfocused approach to managing claims.
Establishing a safety culture: Key success factor
Tips for agents and brokers to share with their contractor clients before the project begins.
The new rules of benefits communication
A playbook for helping your clients craft and deliver targeted messages to employees.
Special Section sponsored by Target Markets Program Administrators
The State of the Association
We've Come a Long Way, Baby
Winning Strategies—What's holding you back?
By Roger Sitkins
ISO Products Perspective—Big data and small businesses
By Shawn E. Dougherty
Risk Management—Habitational limits on construction activity
By Donald S. Malecki, CPCU
Benefits Business—Boomers ask: Will I have enough?
By Len Strazewski
Internet Marketing—Is an image worth a thousand words online?
By Adam DeGraide
Enterprise Risk Management—Still swimming upstream?
By Michael J. Moody, MBA, ARM
Beyond Insurance—Understanding your emotional intelligence (EI)
By F. Scott Addis, CPCU, CRA