Special Section sponsored by TMPAA

Rockwood Programs

Key programs administered: employment practices liability insurance (EPLI); E&O for life insurance agents and P&C agents; and podiatric medical malpractice

Rockwood Programs has grown from a start-up entity 10 years ago to a $40 million insurance agency specializing in management liability products. The company functions as a full service managing general agency, fully licensed in 50 states. It has the authorities and capacities to handle P&C, life, and A&H products on both an admitted and surplus lines basis.

Rockwood has been actively involved with the Target Markets Program Administrators Association (TMPAA) since TMPAA’s infancy. The company’s president, Glenn Clark, had the idea of an association dedicated to the needs of program specialists almost a decade ago. “We recognized how critical it was for this unique group to have a forum to address issues that are important to them,” says Clark. “We are justifiably proud of the contributions Rockwood has made to the success of the organization.”

The Wilmington, Delaware, agency currently serves as the administrator for several nationwide programs. Rockwood’s flagship product is employment practices liability insurance (EPLI). Coverage is offered through Avemco Insurance Company-an “A+” rated affiliate of Houston Casualty Company. Rockwood has also established relationships with other insurers in order to provide a broader array of coverages and policy terms.

“Rockwood’s been connected with EPLI coverage since we first opened our doors 11 years ago,” says Darryl McCallin, vice president. “Our team works hard to ensure that the product offering stays relevant in an ever changing marketplace. We provide a competitive rate structure, online rating tools, and an array of marketing aids to help agents sell this valuable coverage. Policyholders receive access to a fantastic risk mitigation program that helps our insureds identify and address employment-related issues before they become claims.”

Glenn Clark discussed another EPLI-related initiative administered by Rockwood. “Most small firms cannot afford the minimum premiums required for most traditional EPLI policies. In response, Rockwood has also developed an EPLI product specifically designed to meet the needs of companies with 15 or fewer employees. The product offers meaningful coverage for as little as $500.” This program is marketed under Rockwood Guardian EPLI.

Insurance agents errors and omissions coverage is also available through Rockwood Programs. “We can provide an E&O answer for virtually any type of insurance agency,” states Pam Hauserman, program manager. “We are the administrators of nationwide programs established to write retail life agents, P&C agents, and managing general agencies. Rockwood also maintains several brokerage relationships to handle those risks falling outside our underwriting authorities.”

Both the life/accident & health agents E&O and property & casualty agents programs are underwritten through Lloyd’s of London. Policies written through these programs receive up to $25,000 in identity theft protection at no additional cost. Some restrictions apply.

Rockwood’s MGA program is written through the International Insurance Company of Hannover Limited (Inter-Hannover). “The program-marketed under the Rockwood Defender banner—represents a unique partnership joining a committed insurance carrier, experienced claims administrator, and program manager,” says Glenn Clark. “The carrier provides a product with a competitive rate structure and one of the most comprehensive policy forms in the industry. The Rockwood underwriting team has extensive experience in this business segment. Our claims TPA will provide capable and passionate defense for our policyholders in the event of a loss. Legal counsel Wilson Elser LLP is also available for pre-claims consulting and loss mitigation. We feel that introducing our insureds to their defense team before a claim occurs is a critical component of our policyholder relationship.”

The agency serves as the administrator for a nationwide professional liability program for podiatric physicians. The product is underwritten through member companies of American International Group. Rockwood offers a competitive policy form as well as a wide array of liability limit and retention options. These insureds also receive identity theft coverage at no additional cost to them.

Occasionally Rockwood receives submissions that do not fit into the eligibility parameters of any program it administers. Rather than declining these risks outright, they are referred to one of our sister companies. Rockwood Specialty is a brokerage operation created specifically to assist in the placement of unique and/or one-off risks.

To learn more about Rockwood’s portfolio of products, we invite you to access our Web site (www.rockwoodinsurance.com). There, you can read about coverages, download applications and other pertinent information, and make submissions online. Inquiries can also be directed to us via telephone (800-558-8808) or through e-mail at: information@rockwoodinsurance.com. *