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March 2012

Marketing Agency of the Month:
Insuring the Big Easy…ain't easy
City and agency transformed and revitalized after Katrina.

Specialty Lines:
Boat and watercraft insurance: Navigating a market rebound
Pricing remains competitive, spurring underwriting changes in some segments.

Blazing trails in allied health
CNA's HealthPro unit delivers savvy solutions to this expanding market.

Playing like the big guys
XDimensional Technologies' SubmissionSuite enables wholesalers and program administrators to take products seamlessly to the Web.

Benefits Agency:
Consultative cross selling
With an eye on health care reform, this Connecticut agency diversifies its employee benefits and services offerings.

Other Feature Stories:  
RIMS Conference preview
Innovative educational sessions, unique networking opportunities and the latest risk management products and solutions.

Med mal and the ART market
RRG for urgent care clinics takes advantage of risk's unique traits.

Change in thinking required
Wellness program reduces health costs, increases productivity.

Building a brand
Norman-Spencer communicates a new identity for its diverse operating units.

Risk Retention Groups: Pros and cons
Despite regulatory inequities, RRGs bring cost-effective risk financing to many buyers..

Manufactured homes: Building opportunities
Agents can benefit by acquiring expertise in this niche..

Ending the blame game in employee health care
Independent agency's majority-owned wellness firm helps clients curb costs.


Public Policy Analysis & Opinion—Duck test offends NAIC
By Kevin P. Hennosy

Digital Marketing—Expanding your neighborhood to an online community
By Heather Lockwood

Enterprise Risk Management—ERM: Moving beyond assessment
By Michael J. Moody, MBA, ARM

Winning Strategies—Who is your agency's chief revenue officer?
By Roger Sitkins

Risk Management—Beware of insurers' surprise cuts in coverage
By Donald S. Malecki, CPCU

Benefits Growth Strategies—Why don't they want/use my solutions?
By Kevin Trokey

Internet Marketing—Facebook Timeline
By Tim Sawyer

Agency Financial Management—Agency ownership transition—Case study #2
By Tom Sukay and Paul Vredenburg

Risk Managers' Forum—Good pre-hire screening is good risk management
By W. L. Richárd, CIC, ARM, AAI

Benefits Products & Services—One company's commitment to employer-paid benefits
By Thomas A. McCoy, CLU

Social Media Forum—Putting your personality into social media
By Tom Wetzel

Agents E&O Loss Prevention—Insuring personal watercraft and boats
By Curtis M. Pearsall, CPCU, AIAF, CPIA


Court Decisions
Centuries of Rough Notes (Flip Book)
Rough Notes Staff




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