Rough Notes magazine March 2013 SEO version Table of Contents  

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March 2013

Marketing Agency of the Month:
Not your grandfather's insurance agency
Henriott focuses on what's best for the client; insurance is just one piece of the puzzle.

Specialty Lines Markets:
Boating insurance in the wake of Sandy
Knowing "niches within niches" in order to educate the client.

Paring passwords
The ID Federation is making progress in streamlining ID and password management.

Benefits Agency:
Playing to its strengths
California agency's benefits division leverages P-C relationships to spur growth.

Benefits Company:
Voluntary benefits: Power to choose
Aetna serves up a robust menu of voluntary products with strategic support
for agents and their.

Collectors 'R' us
American Collectors Insurance enhances coverage for cherished collectibles,
classic cars, and more.

Other Feature Stories:
Amid turmoil, agents and brokers can find workers comp success
Experts stress need to help clients navigate through market changes,
monitor safety issues.

Winning with wiki
Sitkins WikiRisk™ connects agents with powerful risk management tools to win the sale.

For Medicare, it's time to get SMART
SMART Act should improve Medicare efficiencies and save money.

Walking the walk: Wellness that works
At Business Risk Partners, employees set their own goals and team up for group hikes

Stable manufactured housing market offers agents opportunities
Carriers have developed products to serve this evolving niche.


Management by Coaching—Avoiding a misfire with your next hire
Be thorough; be methodical; be patient
By Kimberly Paterson, CEC

Benefits Products & Services—Que sera, sera
Whatever it will look like, brokers prepare for 2014
By Thomas A. McCoy, CLU

ISO Products Perspective—Boats and motorcycles: A whale of a risk?
Unique exposures require vigilance
By Jeff DeTurris

Risk Managers' Forum—Reducing the cost of workers comp claims
Success of post-injury claims management depends on communication
By Red Hollingsworth, CIC, CRM

Benefits Growth Strategies—10 steps to attract the best agency talent
Leadership is not a luxury—it's a vital necessity
By Kevin Trokey

Winning Strategies—Evaluating your agency's culture: Sales vs service
Celebrate new business, loud and clear!
By Roger Sitkins

Risk Management—Builders risk: A tangled web
Confusion reigns as coverage varies by contract, may apply to non-builders,
and is often litigated
By Donald S. Malecki, CPCU

Customer Service Focus—Attitude is everything
Education and past work experience pale in comparison to desire to serve
By Crystal Burnham, CIC

Public Policy Analysis & Opinion—The chestnut toolbox
McCarty ends his NAIC presidency with a strange description of how insurance works
By Kevin P. Hennosy

The Innovative Workplace—An analytical approach to managing change
In a fast-paced business environment, change is not optional
By Don Phin


Court Decisions
Centuries of Rough Notes (Flipbook)
Rough Notes Staff




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