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FEATURES
Specialty Lines:
The hospitality market
Hard-hit hotel/motel business requires special care.
Marketing:
Finding profit in nonprofits
Funding cutbacks accentuate the need for closer ties to clients.
Technology:
Avoiding those “uh-oh” moments
Managing your IT shouldn’t be a do-it-yourself project.
Benefits Agency:
Poised for growth
R.I. agency moves forward with expanded product line-up.
Benefits Company:
The new face of long term care
As more employers grasp workers’ concerns about LTC, John Hancock shows agents how to tap into this lucrative benefit opportunity.
This month continues a feature that appears
regularly, profiling companies that provide benefits
products and services to independent agents.
Other Feature Stories:
Teeing up for profits
Venture Programs works with retail agents to
tailor coverage for golf and country clubs.
Hotels and motels suffer from downturn
The niche market provides nearly $2.9 billion in premium.
Survey assesses agent satisfaction with insurers
Customers’ loyalty to agents elevates significance of results.
E&O market defies predictions
Oh where, oh where has the hard market gone?
An element of protection
Seth Zaremba of Zinc Insurance named PIA National’s Young Insurance
Professional of the Year.
Boutique wholesaler seeks creative solutions
McAuley Woods partners with MGAs and retail agents.
A good decision
FCCI’s entry into other lines of business proves propitious.
COLUMNS
Customer Service Focus—Facing the Facebook
By Barbara Zurawski, CISR
Winning Strategies—It’s time to kick our “buts”
By Larry Linne
Producer Self-Management—Great expectations
By John Edward Love, CPCU
Enterprise Risk Management—Main Street ERM
By Michael J. Moody, MBA, ARM
Management by Coaching—What’s holding you back?
By Kimberly Paterson, CEC
Public Policy Analysis & Opinion—Collateral damage
By Kevin P. Hennosy
Social Media Forum—Social media—how to assess its costs
By Tom Wetzel
Agency Financial Management—The case for selling now
By Mathew K. Klossner
Benefits Products & Services—After the recession
By Thomas A. McCoy, CLU
Internet Marketing—Learning from Apple
By Adam DeGraide
Risk Management—Uncertain territory
By Donald S. Malecki, CPCU
DEPARTMENTS
Court Decisions
People Management
Rebuilding Cost Chart
Centuries of Rough Notes
Rough Notes Staff
Reprints
ADVERTISERS INDEX & PRODUCTS PAGE (PDF)
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