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October 2011

Marketing Agency of the Month:
Silicon slopes
A niche focus allows this Salt Lake City agency to compete with the big guys.

Specialty Lines:
Addressing professional liability exposures
Agents & brokers need to understand emerging risks that impact professionals.

Hard-charging programs in a soft market
B&B Programs brings skill and savvy to key industry sectors.

A giant step toward efficiency
Zurich Programs and Direct Markets unit offers program administrators process improvements.

Other Feature Stories:  
Data risk management—do no harm
How agents can protect client data.

Battling for the middle market
Group captives prove their worth.

Risky business
With E&O claims on the rise, agents find solutions at Business Risk Partners.

Irma award winner makes a career of caring
LaWanda Watt recognized at Florida Association of Insurance Agents convention.

Professional liability coverage
$21 billion in premium still remains untapped.

Community service award for independent insurance agents, brokers & agencies
Honoring exemplary philanthropic service to others.
Nomination Form

Innovation out of chaos
Swiss Re and partners form insurer to respond to catastrophes in poor nations.

Getting greener
HSB expands its environment-friendly coverage features.

Storm watchers
Weather damage assessment tools can help insurers and policyholders save millions in claims. But are insurers ready to recognize the savings?

Winning strategies—Growth potential lies in your DNA
By Roger Sitkin

Risk Managers' Forum—Valuing business interruption exposures
By Rich Rudolph, Ph.D, CPCU, ARM

Benefits Business—Informed choices
By Len Strazewski

Internet Marketing—Inside Google Plus
By John Boudreau

Customer Service Focus—From "Tadpoles" to "Frogs"
By Barbara Golden, CIC, CPCU, AAI

Digital Marketing—Reaping value from video
By Heather Lockwood

Management By Coaching—Procrastination: Are you postponing your success?
By Kimberly Paterson, CEC

Public Policy Analysis & Opinio—As tea steeps in Washington, the states perk along
By Kevin P. Hennosy

Agents E&O Loss Prevention—Exposure analysis checklists
By Curtis M. Pearsall, CPCU, AIAF, CPIA

Enterprise Risk Management—State of the profession
By Michael J. Moody, MBA, ARM

Simply Tech—Demystifying pivot tables
By Karen Lancaster

Risk Management When the earth shifts
By Donald S. Malecki, CPCU

Social Media Forum—The mobile internet
By Tom Wetzel


Court Decisions
Centuries of Rough Notes (Flip Book)
Rough Notes Staff




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