Rough Notes magazine June 2013 SEO version Table of Contents  

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June 2013
FEATURES

Marketing Agency of the Month:
An old agency with new ideas
New Jersey agency builds on niches and unique opportunities.

Specialty Lines Markets:
Hospitality marketplace enjoys growth, offers opportunities
Experts suggest risk management guidelines for hotels, bars and restaurants.

Technology:
Beyond the night shift
ReSource Pro grows beyond remote staffing to optimize agency operations.

Benefits Agency:
Tailor-made solutions
Total Benefits Approach helps maintain client relationships.

Marketing:
Building global power
Globex International offers compliance solutions for non-global underwriters.

Other Feature Stories:
Making a home in the condo and co-op association insurance market
Tightening market requires agents to sharpen their skills & work with knowledgeable partners.

Gillis, Ellis & Baker is Agency of the Year
They did it their way—the GEB way.

International insurance fundamentals
The Institutes' new online course opens windows to risk management outside the United States.

Agents E&O: Getting it right
Adhering to the agency's own risk management practices.

Simon says: Communicate!
PIA's Young Insurance Professional award winner is "bilingual" across generations.

 

COLUMNS
Winning Strategies—Isn't it time to grow?
Keys are behaviors, process, and support
By Roger Sitkins

Customer Service Focus—Always strive to make a difference
Despite changes in the industry, service remains the hallmark

By Judie Hancock, CISR, CBIA

Internet Marketing—Make it personal
Your competitors are nurturing their leads. Are you?
By Tim Sawyer

Benefits Business—Worker satisfaction linked to voluntary menu
MetLife study proves usefulness of voluntary plans, and what can make them better
By Len Strazewski

Agency Financial Management—Seller transparency: The threshold of acquisitions
Don't dive in the water if you can't see the bottom
By Rick Dennen

ISO Products Perspective—Market Segment Programs: Seeking the perfect
Property and liability coverage additions, higher limits provide customized solutions

By Patricia B. Prial

Risk Management—Coverage for marijuana plants is a little hazy
Beware the difference in state and federal law

By Donald S. Malecki, CPCU

Benefits Products & Services—Reviving income guarantees in the post-DB plan era
LFG travels the long and promising road to in-plan annuity acceptance

By Thomas A. McCoy, CLU

Public Policy Analysis & Opinion—Tramp a perpetual journey
Preferred vendor NAIC bestows millions in travel gifts upon state officials

By Kevin P. Hennosy

 

DEPARTMENTS
Court Decisions
Centuries of Rough Notes (Flipbook)
Rough Notes Staff
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ADVERTISERS INDEX & PRODUCTS PAGE (Flipook)

 

 

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