Specialty Lines Markets:
The need for kidnap/ransom and extortion coverage is growing
Kidnapping has become almost a "cottage industry" in some parts of the world.
Applied Systems affirms its commitment to the Canadian market.
Benefits up north
Executing a strong integration of benefits and property/casualty under a universal health care system.
ACE-ing the cyber liability market
As technology transforms the business world, ACE delivers robust coverage and risk management solutions.
Other Feature Stories:
Facing the flood
New commercial program from Philadelphia Insurance offers broad coverage, high limits.
The best time to start linking your agency to the future is now.
FAIA honors Irma Award winner as she leaves the workaday world
Linda Gillespie wins coveted Award for Lifetime Achievement in the insurance industry.
Health care moves toward perfect vision.
MSO goes national
The Mutual Service Office, Inc. provides simplified forms and super service.
Winning Strategies—Gaining the competitive advantage
Do you have what it takes to "bring home the gold"?
By Roger Sitkins
Lessons in Leadership—The grumpy customer
Should customers ever be fired?
By Robert L. Bailey
Social Media Forum—Social media on Main Street
What grocers can teach insurance agents
By Tom Wetzel
Customer Service Focus—Good to great
Valuing employees' contributions
By Vicie Reales, CIC, CRM
Benefits Business—Health care law—still in flux
The sorting out of implementation continues
By Len Strazewski
Risk Managers' Forum—Safety first
Make sure your clients stay safe
By Curt Shaw
Risk Management—To be covered or not to be covered
That is a question that too often involves expensive litigation
By Donald S. Malecki, CPCU
Benefits Growth Strategies—Nine beliefs of tomorrow's
successful benefits producers
These beliefs apply to any producer, regardless of the line of business
By Kevin Trokey
Agents E&O Loss Prevention—Is specialization worth the risk?
A combination of the good, the bad and the ugly
By Curtis M. Pearsall, CPCU, AIAF
Public Policy Analysis & Opinion—A market-driven
approach with "a measure of compassion"
The Supreme Court ruling moves national health care one step closer
By Kevin P. Hennosy
Benefits Products & Services—The wellness/retirement connection
Principal Financial says they belong together in long-term financial planning
By Thomas A. McCoy, CLU
To The Point—Health care fraud includes biggest names in drug industry
Are government-imposed penalties just part of drug companies' "cost of doing business"?
By Michael J. Moody, MBA, ARM
The Innovative Workplace—It's just a matter of time
Managing your time better will lead to a better bottom line
By Don Phin
Centuries of Rough Notes (Flip Book)
Rough Notes Staff
ADVERTISERS INDEX & PRODUCTS PAGE (Flip Book)