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December 2012

Marketing Agency of the Month:
Doing more with less
Automation creates big presence for
small Tennessee agency.

Specialty Lines Markets:
Bullish on program business
Program administrators foresee continuing growth and new opportunities in 2013.

You should be afraid
The threats to your agency's data are real, but AppRiver has got your back.

Benefits Agency:
Employee benefits 2013: Consulting is king
A top P&C agency guides clients through health care reform and HR challenges

A look ahead: Emerging products and markets for 2013
From carbon to contracts … from fuel to fun, new products mean new opportunities.

Voluntary Benefits Special Report:
Voluntary Benefits: A natural for P&C producers
Health care reform and economic recovery open
new doors for agents.

Getting smart about health care reform
The American College’s new designation prepares agents to guide their clients through the complexities of reform.

Other Feature Stories:
Business case for a more diverse workforce
Hiring disabled workers can produce a number of intangible benefits.

Astonish Results e-Marketing Agency of the Year candidates

Claims management
Mission critical for captives.

Wisconsin account manager is named 2012 National Outstanding CSR of the Year
Taking ownership of the job and loving it is award winner's guiding principle.

The Rough Notes Company 2013 Community Service Awards


Winning Strategies—What level is your agency?
By Roger Sitkins

Benefits Products & Services—Long-term care—A clear need, but how to deliver it?
By Thomas A. McCoy, CLU

Agency Financial Management—2013 should be a good year to borrow
By Rick Dennen

Benefits Business—Innovation opportunity
By Len Strazewski

Benefits Growth Strategies—Let's face our fears and change our model
By Kevin Trokey

Public Policy Analysis & Opinion—On the road with Hamilton, Madison, and Jay
By Kevin P. Hennosy

Risk Management—Optional coverage for auto dealers' acts, E&O
By Donald S. Malecki, CPCU


Court Decisions
Centuries of Rough Notes (Flip Book)
Rough Notes Staff




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