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MAY 2006
FEATURES
Cover Story:
Geography, shmography
Hobson Insurance writes $5 million in premium
in town of 265 people
Technology:
Vroom, vroom, vroom
Online personal auto quotes and sales gain momentum
Marketing:
Mid-Continent—Turning vision into innovation
MGA targets less volatile health care niches,
establishes link to ASPN
Other Feature Stories:
A 21st century career
Publicly owned broker acquisitions shape
the career of young Acordia sales manager
Building dreams, changing lives
Agents bring hope to a Nicaraguan village…
And take home gifts of gratitude and humility
Ace in the hole for agents and event sponsors
National Hole-in-One Association: 25 years of
joyful payouts, enriched charities and agents serving
Agency of the Year winner continues to change with the times
Senn Dunn emphasizes loss control, sales contests
to maintain growth momentum
The business of taking care
Focus on employee well-being and safety
leads to better response and recovery during crises
Louisiana recovery
Insiders discuss the good and bad regarding recovery
from Hurricane Katrina
Special events, promotions, contests, prize indemnification
and weather coverage
Encouraging young agents
Newly created PIA National/Rough Notes award
spotlights outstanding young agents
How to insure
Risk-specific online training helps agents enter new markets,
earn CE credits
Weather risk management
Growth in derivatives continues to soar
100 years after the quake
There still are lessons to be learned from
the way Fireman's Fund handled claims
COLUMNS
Customer Service Focus—Simple, clear and friendly
By Connie Genger, CIC, CPCU, CPIW
Public Policy Analysis & Opinion—The establishment seeks
a federal charter
By Kevin P. Hennosy
Marketing Matters—Marketing to markets
By Nanci Evarts
Strengthening the Front Line—Taking care of business
By Emily Huling, CIC, CMC
Lessons in Leadership—Legal "wiretaps"
By Robert L. Bailey
Risk Management—Understand form mechanics
By Donald S. Malecki, CPCU
AAIS Perspective—Fine distinctions; stark choices
By Joseph S. Harrington, CPCU
Benefits Business—No easy answers
By Len Strazewski
Critical Issue Report—Natural disasters—It's only a matter of time
By Phil Zinkewicz
Coverage Concerns—Employee theft insurance
By Roy C. McCormick
ADVERTISERS INDEX
DEPARTMENTS
Court Decisions
PF&M at a Glance
Rough Notes Staff
Reprints
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