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MAY 2007
FEATURES
Cover Story:
A happy workforce is a productive workforce
Building on and adding to Dad's business model leads to more success for Roeding Group Companies.
Specialty Lines:
The social services market
Broad-based market includes counseling, social workers, welfare workers E&O, halfway houses and rehab centers.
Marketing:
From better to best: The power of benchmarking
Hylant Group teams up with Active Retention to boost service and performance.
Technology:
Is your agency's Web site a one-hit wonder?
It's never been easier to keep your site updated.
Other Feature Stories:
Cat bond ballou
2006 was a record-breaking year for cat bonds, but the future remains cloudy.
Hetrick receives agency of the year award
Michigan Upper Peninsula agency proves they can make it anywhere.
Open it up
Insurance premium finance company finds office redesign opens more than just eyes.
International D&O
Your global D&O coverage may not be as global as you thought.
Three cheers for youth in the insurance industry
Rough Notes magazine and PIA National partner to honor a young insurance professional.
Insuring reality
Carriers discover fertile field in covering documentaries.
Time for captive accreditation?
Increasing interest by regulators may force captives to self-regulate or face more stringent.
Building star producers
For this small agency, diversity is king … No clones need apply.
The social services market
Social services provide more than $1.9 billion in premium.
Helping the helpers
Agency helps nonprofits, social service providers, fulfill their missions.
COLUMNS
Enterprise Risk Management—ERM: Are directors on board?
By Michael J. Moody, MBA, ARM
AAIS Perspective—Personal injury
By Joseph S. Harrington, CPCU
Public Policy Analysis & Opinion—From redfish and kingfish
By Kevin P. Hennosy
Coverage Concerns—Uninsured/underinsured motorist coverage
By Roy C. McCormick
To The Point—Reach out—Tomorrow is up to you
By Emanual Levy
Building Equity Value—Making producer recruitment work
By Jeff Jenkins
Lessons in Leadership—It's the political season (still)
By Robert L. Bailey
Risk Management—Installation floaters
By Donald S. Malecki, CPCU
Benefits Business—Politically driven health plan changes coming
By Len Strazewski
ADVERTISERS INDEX
DEPARTMENTS
Court Decisions
Ownership Changes
Centuries of Rough Notes
Rough Notes Staff
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