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OCTOBER 2007
FEATURES
Cover Story:
425 entrepreneurs
Oswald keeps the spirit alive through rapid growth.
Specialty Lines:
Professional Liability
Marketing:
Captives leading the way
Captives remain preeminent in the ART market, and mid-market opportunities are on the rise.
Technology:
E-mail accountability
RPost Registered E-mail service provides proof that your critical e-mails are delivered as sent.
Other Feature Stories:
Waiter, there's a mouse in my soup … And other tales of insurance fraud
National Insurance Crime Bureau initiates integrated fraud-fighting effort.
A question of values
Kevin Westrope uses his personal credo to build a top-five wholesale brokerage.
Front line reports provide lessons from disasters
Political risk in emerging markets
ACE Global Markets "aces" the challenges of insuring investment risk in developing economies.
Schinnerer's A&E program hits the big 5-0
AIA and NSPE commended program began in 1957.
Non-medical professional liability
The market represents nearly $16 billion in premium.
And the winners are …
Top CSRs are honored by The National Alliance.
A modest proposal
Residential contractors: Ideal candidates for RRG?
Like a rock
Rockwood Programs leads the charge for program administrators E&O.
The Rough Notes Company 9th annual Community Service Award for independent agents
Magazine seeks nominations.
Rewarding professionalism and performance
Carolyn Bergman recognized for leadership, people skills, integrity and hard work.
SPECIAL SECTION
Professional Liability Underwriting Society (PLUS)
COLUMNS
Beyond Insurance—Changing the game … To create home field advantage
By Scott Addis
AAIS Perspective—Business exposures and HO insurance
By Joseph S. Harrington, CPCU
Risk Management—A disturbing trend
By Donald S. Malecki, CPCU
To The Point—Once again, challenging the integrity of insurers—Is the insurance industry adequately prepared for another "storm"?
By Emanuel Levy
Enterprise Risk Management—ERM certification
By Michael J. Moody, MBA, ARM
Public Policy Analysis & Opinion—This time it's serious
By Kevin P. Hennosy
Coverage Concerns—Loss of use coverage
By Roy C. McCormick
Customer Service Focus—Property awareness
By Donna Glover, CIC, CISR
Agency Marketing Technology—Generational servicing
By Steve Anderson
Critical Issue Report—Industry comes off well, so far—Bridge collapse another high-profile test for insurers
By Phil Zinkewicz
Benefits Business—Group annuities show promise
By Len Strazewski
Lessons in Leadership—Tell two people
By Robert L. Bailey
ADVERTISERS INDEX
DEPARTMENTS
Court Decisions
PF&M
Centuries of Rough Notes
Rough Notes Staff
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