Meeting client needs
Automation is the key that “lets us be an independent agency again.”
Into the wild blue yonder
Aviation market offers opportunities for agents, brokers nationwide.
What do Gen Y buyers really want?
PIA National’s consumer panel probes the preferences of young consumers.
Insights on training
Principals need to look inside their agency for trainers.
145-year-old PC-firm derives 30% of revenues from benefits
Utilizing trusted advisors and benchmarking data pays off.
Other Feature Stories:
Building for the future
Alignment, accountability and execution become the watchwords for the reinvented Applied Systems.
Insurance firms recognize potential of growing Hispanic market.
Expanding regional reach
Liberty Mutual integrates Ohio Casualty; next up: Safeco.
It’s all good news…well, almost all.
Captives: eye to the future
Study shows captives continue to grow regardless of market conditions.
Building on strength
Multi-pronged growth strategy drives Burns & Wilcox to new heights.
Nason Associates helps retailers take off with aviation business.
Sponsored by the Target Markets Program Administrators Association
Critical Issue Report—State-run FAIR Plans experience explosive growth
By Phil Zinkewicz
Risk Management—Creative “courting”
By Donald S. Malecki, CPCU
Building Equity Value—Fight to preserve value—or sell
By John M. Wepler and Patrick T. Linnert
Coverage Concerns—Making a case for excess casualty
By Lorraine Seib
Managing by Coaching—The power to change
By Kimberly Paterson, CEC
Benefits Business—Complying with HR-related regulations
By Len Strazewski
Winning Strategies—Are you committed to being the best in the world?
By Roger Sitkins
Enterprise Risk Management—ERM: A paradigm shift?
By Michael J. Moody, ARM, MBA
Public Policy Analysis & Opinion—Catherine J. Weatherford leaves NAIC
By Kevin P. Hennosy
Beyond Insurance—Leading vs. managing
By Scott Addis
Critical Issue Report—Company forecast: partly cloudy
By Phil Zinkewicz
PF&M at a Glance
Rebuilding Cost Chart
Centuries of Rough Notes
Rough Notes Staff
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